Refund policy

RETURN POLICY

We accept returns within 14 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase (order confirmation or receipt) is required

Any return request made after 14 days will not be accepted.

RETURN SHIPPING

Return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

RESTOCKING FEES

We do not charge any restocking fees.
All eligible returns are processed without additional restocking costs.

NON-RETURNABLE ITEMS

Certain items may not be eligible for return, including:

  • Items marked as final sale

  • Used or damaged items (not due to our error)

REFUNDS

Once your return is received and inspected, we will notify you regarding the approval of your refund.

If approved:

  • Your refund will be issued to your original payment method

  • Processing time may take 5 to 10 business days, depending on your bank or payment provider

Shipping costs are non-refundable.

LATE OR MISSING REFUNDS

If you have not received your refund:

  • First, check your bank account again

  • Then contact your credit card company, as processing times may vary

  • If the issue persists, please contact us

DAMAGED OR DEFECTIVE ITEMS

If you receive a defective or damaged item, please contact us within 48 hours of delivery with proof (photos or videos).

We will offer a replacement or a full refund at no additional cost.

CONTACT

For any return or refund request, please contact our support team.