Terms of service
This website is operated by Glowfirm. Throughout the site, the terms "we", "us" and "our" refer to Glowfirm. Glowfirm offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and policies referenced herein.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or residence in the United States. You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.
SECTION 3 – PRODUCTS AND PRICING
All prices are listed in USD ($). We reserve the right to modify prices at any time without notice. We make every effort to display product descriptions as accurately as possible, but we do not guarantee that all information is error-free.
SECTION 4 – ORDERS AND BILLING
We reserve the right to refuse or cancel any order at our discretion. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
SECTION 5 – SHIPPING POLICY
Orders are processed within a reasonable timeframe. Estimated delivery time is 5 to 8 business days depending on your location. Shipping fees are calculated at checkout. We are not responsible for delays caused by carriers or customs.
SECTION 6 – RETURNS AND REFUNDS
You have 14 days from the date of delivery to request a return. To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in its original packaging
Refunds will be issued once the returned product has been received and inspected. We reserve the right to refuse refunds if the returned item does not meet the conditions above. Shipping costs are non-refundable.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this site (texts, images, logos, branding) is the property of Glowfirm and may not be used without permission.
SECTION 8 – LIMITATION OF LIABILITY
Glowfirm shall not be liable for any damages resulting from the use or inability to use our products or services.
SECTION 9 – INDEMNIFICATION
You agree to indemnify and hold harmless Glowfirm from any claim or demand arising from your breach of these Terms.
SECTION 10 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws applicable in the United States.
SECTION 11 – CHANGES TO TERMS
We reserve the right to update, change or replace any part of these Terms at any time.
SECTION 12 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us.
SECTION 13 – TERMINATION
We may terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms.
SECTION 14 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Glowfirm.